Benowa SHS: 30051
Certificate II in Hospitality enables students to learn about the dynamic and vibrant world of Hospitality. This course will unlock endless opportunities. As one of the largest industries in the world and on the Gold Coast, the adventures are endless.
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
A laptop to complete all assessments and demonstrate competency.
There are no other entry requirements
Duration and Location
This course is one year long. The course is delivered at Benowa SHS as part of the school timetable.
The fee cost for this course is $105.
Students will complete twelve units of competency. Six of these units are core units and Six are electives:
- BSBWOR203: Work effectively with others
- SITHIND002: Source and use information on the hospitality industry
- SITHIND003: Use hospitality skills effectively
- SITXCCS003: Interact with customers
- SITXCOM002: Show social and cultural sensitivity
- SITXWHS001: Participate in safe work practices
- SITXFSA001: Use hygienic practices for food safety
- SITHFAB002: Provide responsible service of alcohol
- SITHFAB004: Prepare and serve non-alcoholic beverages
- SITHFAB005: Prepare and serve expresso coffee
- SITXFIN001: Process financial transactions
- SITHGAM001: Provide responsible gambling services
Refer to training.gov.au for specific information about the qualification.
Benowa SHS guarantees that the student will be provided with every opportunity to complete the qualification. We do not guarantee employment upon completion of this qualification.
Students who are deemed competent in all twelve units of competency will be awarded a qualification and a record of results. If students obtain the qualification, they will gain four points towards their QCE. Students who achieve at least one unit of competency (but not the full qualification) will receive a statement of attainment.
A range of delivery modes will be used during the teaching and learning of this qualification. These include:
- Face-to-face instruction
- Work-based learning
- Guided learning
- Online training
Assessment is competency based and completed in a simulated Hospitality environment. Assessment techniques include: observations, folios of work, written and practical tasks, questioning and projects.
Students do not complete work placement for this unit of competency.
The qualification has been developed while consulting with industry to ensure that students are ready for the workplace.
This qualification may articulate into:
- SIT30616 Certificate III in Hospitality
- SIT40416 Certificate IV in Hospitality
- Entry level work in the Hospitality Industry
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and cofee shops.